Privacy Policy

Zendev Software Technologies Private Limited ("Zendev", "we") respects your privacy and is committed to protecting the personal information you provide to us when you visit or interact with our website, www.zendev.in.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, when we may share it, and the choices available to you.

By using our Website or voluntarily providing information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About Zendev

Zendev Software Technologies Private Limited is a software technology company providing software development, technology consulting, digital solutions, and related technology services.

For questions regarding this Privacy Policy or the processing of your personal information, you may contact us using the details provided in the "Contact Us" section below.

• Company: Zendev Software Technologies Private Limited
• Website: www.zendev.in
• Privacy Contact Email: support@zendev.in
• Registered Office: 83E Narasingapuram Road, Sithayankottai, Dindigul District, Tamil Nadu, India.

2. Information We May Collect

Depending on how you interact with our Website, we may collect the following categories of information.

2.1 Information You Provide Directly

When you contact us, submit an enquiry, request information, or communicate with us, we may collect information such as:

• Full name
• Email address
• Telephone/mobile number
• Company or organisation name
• Job title or designation
• Information included in your enquiry or message
• Project requirements or service requirements
• Any other information you voluntarily provide

You are generally not required to provide personal information merely to browse publicly available portions of our Website. However, certain services or communication features may not be available if the requested information is not provided.

2.2 Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, depending on the technologies and services enabled on the Website.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Language preferences
• Approximate location derived from technical information
• Pages visited
• Date and time of access
• Referring website or page
• Website interaction and usage information
• Diagnostic and security information

This information may be used for security, analytics, troubleshooting, performance monitoring, and improving the Website.

2.3 Cookies and Similar Technologies

Our Website may use cookies, local storage, pixels, tags, or similar technologies.

Cookies may be used to:

• Keep the Website functioning properly
• Remember preferences
• Understand how visitors use the Website
• Measure Website performance
• Improve user experience
• Detect security issues
• Support analytics or other legitimate Website functionality

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.

3. How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including:

• Responding to enquiries and requests
• Communicating with prospective or existing clients
• Understanding project requirements
• Providing information about our services
• Preparing proposals or quotations
• Providing and improving our services
• Managing business relationships
• Maintaining and improving the Website
• Monitoring Website performance
• Detecting, preventing, and investigating fraud, abuse, or security incidents
• Protecting our systems, users, employees, and business
• Complying with applicable legal and regulatory obligations
• Establishing, exercising, or defending legal claims
• Maintaining business and security records
• Carrying out other purposes disclosed to you at the time information is collected

We seek to process personal information only for appropriate, specific, and lawful purposes.

4. Legal Basis and Consent

Depending on the circumstances and applicable law, we may process personal information based on:

• Your consent
• Your request to take steps before entering into a business relationship or agreement
• Performance of a contract or provision of requested services
• Compliance with a legal obligation
• Legitimate business purposes where permitted by applicable law
• Protection of rights, security, or prevention of fraud and misuse
• Other lawful grounds available under applicable law

Where processing is based on consent, you may have the right to withdraw that consent, subject to applicable law and any consequences associated with withdrawal.

5. How We Share Information

We do not sell your personal information as a business practice.

We may disclose or provide access to personal information where reasonably necessary to operate our business or provide services, including to:

Service Providers

We may use third-party service providers for functions such as:

• Website hosting
• Cloud infrastructure
• Email and communication
• Analytics
• Security
• Customer relationship management
• Form processing
• Payment processing, where applicable
• IT and technical support

These providers may process information on our behalf and are expected to handle it in accordance with applicable contractual and legal requirements.

Professional Advisors

We may disclose information to professional advisors such as lawyers, accountants, auditors, insurers, or consultants where reasonably necessary.

Legal and Regulatory Authorities

We may disclose information where required or permitted by applicable law, regulation, legal process, court order, or governmental request.

Business Transactions

If Zendev is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction, information may be transferred as part of that transaction, subject to applicable law.

6. International Data Transfers

Because Zendev may use cloud infrastructure, technology providers, communication services, or work with clients located outside India, personal information may in some circumstances be processed or stored outside your state, region, or country.

Where applicable, we will take reasonable measures to ensure that such processing is conducted in accordance with applicable legal requirements.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding to enquiries
• Maintaining business records
• Providing services
• Meeting contractual requirements
• Complying with legal and regulatory obligations
• Resolving disputes
• Preventing fraud or misuse
• Enforcing agreements

The specific retention period may vary depending on the nature of the information and the purpose for which it was collected.

When information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable law and our internal practices.

8. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, misuse, or destruction.

Security measures may include access controls, authentication mechanisms, secure communications, monitoring, backups, and other appropriate technical safeguards.

However, no method of transmission or storage over the Internet can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through the Website.

9. Your Rights

Subject to applicable law, you may have rights concerning your personal information, including rights to:

• Request information about the processing of your personal information
• Request access to personal information held by us
• Request correction of inaccurate or incomplete information
• Request deletion or erasure where applicable
• Withdraw consent where processing is based on consent
• Request information about certain data processing activities
• Raise a complaint regarding our handling of personal information
• Exercise other rights available under applicable data protection laws

Requests may be submitted using the contact details provided below. We may need to verify your identity before processing certain requests.

Certain rights may be subject to legal exceptions, contractual requirements, security considerations, or other limitations under applicable law.

10. Children's Privacy

Our Website is intended for a general audience and is not specifically directed at children.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can review and take appropriate action.

11. Third-Party Websites and Services

Our Website may contain links to third-party websites, platforms, social media services, or other external resources.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of third-party websites before providing personal information to them.

12. Third-Party Analytics

We may use analytics or similar technologies to understand Website traffic, performance, and user interactions.

If analytics services are used, the relevant third-party provider may collect information in accordance with its own privacy policy.

Note: We use standard analytics providers to improve our services and user experience.

13. Marketing Communications

If you voluntarily provide your contact information or otherwise request information from us, we may use your information to communicate with you about our services, proposals, projects, or other relevant business matters.

Where applicable law requires consent for marketing communications, we will obtain the appropriate consent.

You may request that we stop sending promotional communications by contacting us or using an available unsubscribe mechanism.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our services
• Website functionality
• Technology
• Data processing practices
• Applicable laws or regulations
• Security practices

When we make changes, we may update the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this page periodically.

15. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact us:

• Zendev Software Technologies Private Limited
• Email: support@zendev.in
• Website: www.zendev.in
• Address: 83E Narasingapuram Road, Sithayankottai, Dindigul District, Tamil Nadu, India.

For privacy-related requests, please include sufficient information to help us understand and respond to your request.

16. Governing Law

This Privacy Policy shall be interpreted in accordance with the applicable laws of India, subject to any mandatory rights or protections that may apply to you under the laws of the jurisdiction in which you are located.